K9's Faults

2 entertain, the company which produces the classic series DVDs, has confirmed there is an authoring error with the latest release, The Invisible Enemy, out this week as part of the K9-Tales disc set. The error is towards the end of Episode Three and causes the disc to skip part of the episode.

2 entertain will replace all faulty discs and have set up a helpline which will be active from Monday. Customers with faulty discs are advised to either email dvd.support@bbc.co.uk (NOTE CORRECTED ADDRESS!) or call 020 7612 3186. Instructions on what to do are on the voicemail of the phone line and on the auto reply from the email.